Arttu K.

Arttu K.

Systems Architecture | Identity & Access Governance | Google Workspace Security
Phnom Penh, Cambodia
Telegram: t.me/atpitou
Email: arttu.karppanen@gmail.com
Web: working-draft.org

Finnish IT, security, and digital transformation professional based in Cambodia, helping organizations remotely with scalable systems, security, governance, and operational clarity.

My work sits at the intersection of Google Workspace administration, cybersecurity, systems design, identity and access management, workflow architecture, and institutional governance. I do my best work in environments that have outgrown ad hoc IT, informal process, and reactive decision-making.

I help organizations clean up, secure, and stabilize messy technical environments, then build the structures needed to scale them properly. That includes not only fixing immediate technical problems, but also improving governance, workflow design, documentation, security posture, user lifecycle management, and long-term resilience.

I am strongest when I can look across the full environment, identify patterns that others are treating as isolated issues, and turn those patterns into practical, scalable solutions. I do not just fix symptoms. I look for the structural weaknesses underneath them.

Recent work includes serving as the sole IT, security, and systems lead for a 3,000-user, 400-staff educational organisation spanning five campuses, where I managed Google Workspace lifecycle administration, MFA rollout, onboarding and offboarding design, network segmentation, malware response, ransomware recovery, breach investigation, policy development, and long-term systems planning. I also built practical AI-assisted tools that reduce repetitive work, improve visibility, and turn technical signals such as logs into actionable reporting.

My earlier work in e-commerce, technical SEO, digital marketing operations, and media production also gives me practical range across web visibility, content systems, analytics, and customer-facing digital workflows.

Technical Skills

Google Workspace Administration and Security

  • User lifecycle management
  • 2-Step Verification and account hardening
  • Admin policy review
  • Shared Drive governance
  • Audit logging and alert-routing workflows
  • GAM / SDK-assisted administration

Cybersecurity and Infrastructure

  • Incident response and remediation
  • Malware and ransomware recovery
  • Identity and access design
  • DNS-based filtering and network segmentation
  • Policy development and risk reduction
  • Data privacy and governance controls

Systems and Automation

  • AIOps reporting and workflow automation
  • Google AI Studio, Gemini, prompt design, and GPT agent workflows
  • Scripting and technical troubleshooting
  • Device deployment and operational SOP design

Web and Cloud

  • WordPress, CMS management
  • Domain routing, SPF, MX, nameservers
  • Cloudflare, Plesk, cPanel
  • Docker
  • Google Cloud fundamentals
  • HTML, CSS, PHP
  • Working knowledge of JavaScript and Python

Digital Marketing, SEO, and Web Operations

  • Technical SEO, keyword research, on-page optimization, metadata, internal linking, and content structure.
  • CMS and WordPress administration, landing page updates, web content maintenance, and conversion-aware site operations.
  • Google Search Console, Google Analytics, UTM/source tracking, basic funnel analysis, and traffic/performance reporting.
  • Social media content planning, campaign support, audience-aware messaging, and brand-consistent publishing.
  • E-commerce marketing operations, including product positioning, pricing adaptation, customer communication, and storefront maintenance.
  • Paid campaign literacy, including Google Ads concepts, search intent, budget awareness, and conversion paths.

Experience

Digital Transformation Supervisor Australia Young Leaders Academy (AYLA) | Paññāsāstra International School (PSIS)
September 2024 - February 2026
  • Served as the sole IT, security, and systems lead for a 3,000-user, 400-staff educational organisation spanning five campuses, delivering output comparable to a 3 to 4 person department.
  • Authored and executed a 3-year digital strategy aligned with CIS Critical Security Controls IG1, shifting operations from reactive firefighting to structured governance.
  • Led forensic response and recovery for ransomware, malware, and data breach incidents, including STOP/Djvu ransomware, adversarial deletions, and Telegram-based malware activity.
  • Owned the lifecycle administration and security posture of 3,000 Google Workspace accounts, including onboarding, offboarding, 2-Step Verification rollout, and identity hardening.
  • Designed segmented network infrastructure, DNS-based malware filtering, and monitoring workflows to reduce institutional risk across campuses.
  • Drafted and implemented privacy, BYOD, student data handling, and AI-use policies aligned with COPPA-style requirements and broader governance needs.
  • Built practical AI-assisted operational tools using Google AI Studio, Gemini, and related tooling for translation, reporting, coordination, and administrative automation.
  • Standardized deployment workflows for student tablets and supported campus-wide rollout of core educational platforms.
  • Produced handover documentation, restoration guides, and operational SOPs to improve continuity, accountability, and resilience beyond immediate firefighting.
Head Teacher, Grade 5 CIA FIRST International School
April 2022 - July 2023
  • Delivered Common Core instruction with strong emphasis on structured learning outcomes, curriculum alignment, and inclusive classroom practice.
  • Worked closely with curriculum coordinators to revise lesson planning and align classroom delivery with institutional standards and reporting expectations.
  • Managed SEN classroom support for students with ADHD, autism, and other learning needs, coordinating with Student Support Services on tailored interventions.
  • Participated in professional development and accreditation-oriented school activities, including work connected to WASC expectations, quality review, and continuous improvement.
Academic Coordinator / Head of International Program Paññāsāstra International School (PSIS)
October 2020 - April 2022
  • Managed international program quality and coordination across four campuses, working directly with principals on standards, implementation, staff performance, and institutional consistency.
  • Collected and analysed student and operational data to support decisions on curriculum, staffing, intervention priorities, and program performance.
  • Reviewed and revised curriculum frameworks while supporting classroom-level implementation across campuses.
  • Designed observation, assessment, and mentorship workflows to improve teaching quality, accountability, and cross-campus comparability.
  • Acted as a cross-functional bridge between local management and foreign staff, resolving operational friction and supporting smoother institutional coordination.
  • Supported international recruitment, interviewing, contract negotiation, and foreign hire onboarding logistics.
Founder Closetters LLC
July 2019 - Present
  • Founded and operate a U.S.-registered sole proprietorship originally built around niche e-commerce and specialized online customer segments.
  • Managed the company's digital marketing and web operations across storefronts, domains, CMS administration, SEO, product pages, social media content, analytics review, customer communication, and conversion-focused maintenance.
  • Used search intent, customer behavior, pricing pressure, supplier constraints, and traffic signals to adapt product positioning and operational decisions.
  • Maintained business-critical web infrastructure, content workflows, product listings, customer support channels, and lightweight PHP/site maintenance.
  • Adapted the company's operating model during relocation from Wyoming to Hawaii in 2022 and through major market disruption caused by U.S. tariff changes.
Assistant Manager K2SM
March 2024 - August 2024
  • Supported operations at a single central production kitchen running five delivery brands, a 300-item menu, and a 30-person brigade.
  • Helped keep production moving under constant ticket volume, with the packing station regularly under full load and dispatch traffic blocking the street during national holidays and Sundays.
  • Operated in a system where kitchen execution, packaging, and dispatch coordination had to function together or the whole service fell apart.
  • Designed a direct customer-to-restaurant feedback system to mitigate order issues.
General Manager Toss It Wraps And Salads
December 2023 - March 2024
  • Led a short-term operational consulting engagement focused on process improvement, staff training, product rationalization, and brand consistency.
  • Improved kitchen workflow, menu structure, and service operations during a transitional business period.
  • Built clearer execution standards around staffing, production flow, and repeatable operational decisions.
Technical SEO Ardor SEO
August 2016 - November 2016
  • Supported technical SEO work across client websites, including keyword alignment, metadata, on-page structure, internal linking, content optimization, and search visibility improvements.
  • Worked with the connection between site structure, content quality, search intent, and measurable discoverability.
  • Gained practical experience in client-facing digital marketing operations before moving into broader systems, infrastructure, and governance work.

Previous Supporting Experience

Head Teacher, Grade 2 | Footprints International School
Nov 2017 - May 2020
English Teacher, Early Years 1 | Harrods International School
Jul 2017 - Nov 2017
Multimedia Coordinator | Elevated Realty Co
Nov 2016 - Jul 2017
Kindergarten Teacher (Volunteer) | Fireflies International School
Sep 2015 - Jul 2016
Bar Manager | Madi Bar
May 2015 - Dec 2015
Nightclub Manager | Yökerho-nightclub
Apr 2014 - Sep 2014
Chef | M/S Viking XPRS
Jan 2013 - Jan 2014
Commis 2 | Klonk LTD
Aug 2012 - Jan 2013
F&B Manager | Rock’n’Wings & Nightclub Prima
May 2012 - Oct 2012
Various Hospitality Roles | Various Locations, Finland
Jun 2010 - May 2012
Substitute Kitchen Manager | Silta Lounasravintola
Jun 2009 - Jul 2010

Visual Timeline

2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026
Closetters LLC Founder • Jul 2019 - Present
Ardor Technical SEO • Aug 2016 - Nov 2016
Elevated Realty Multimedia Coordinator • Nov 2016 - Jul 2017
Digital Transformation Digital Transformation Supervisor • Sep 2024 - Feb 2026
Footprints Head Teacher, Grade 2 • Nov 2017 - May 2020
Academic Coord. Academic Coordinator / Head of Int. Program • Oct 2020 - Apr 2022
Head Teacher, G5 Head Teacher, Grade 5 • Apr 2022 - Jul 2023
GM General Manager • Dec 2023 - Mar 2024
Asst. Mgr. Assistant Manager • Mar 2024 - Aug 2024

Education

University of Essex - UK
Philosophy of Education and Theories of Learning and Teaching (20 credits)
PIRKO - Finland
Degree in Hotel and Restaurant Services (May 2010)
Vocational College Luovi - Finland
Institutional Catering basic examination, Catering chef (July 2009)

Certifications, Coursework, and Professional Development

Language Skills